Feature | Distinction of item types in suggestions

We are excited to announce a significant upgrade to our Suggestions module. While Tweakwise has always excelled at providing product recommendations in the search dropdown, we recognize that your customers are looking for more than just products: they are looking for content. With this update we have expanded the 'Item suggestions' configuration to allow for multiple, dynamic item types. This means you can now seamlessly integrate blogs, pages, and FAQs into your search suggestions, right alongside your products.

Previously, the 'Items' section was mainly reserved for products. We have now mirrored the flexibility of our Suggestions Groups (Categories, Facets, and Search Phrases) within the Item Suggestions section.

  • Unlimited item types: You are no longer limited to just products. You can now add an unlimited number of item types, such as blogs, pages, FAQs and even visuals. By categorizing results you provide users with a clearer path to the information or items they need, significantly improving the user experience and Click Through Rates.
  • Customizable ordering: You have full control over the display order. Use the drag-and-drop interface in the Tweakwise App to determine exactly where each item type appears in the response.
  • Rich Content integration: Provide a more holistic search experience by surfacing relevant blog posts or guides (e.g., "5 tips for a better catch") directly in the search suggestions.

Backwards Compatibility

To support these changes while maintaining stability for existing implementations, we have introduced a new structure to our API response. We understand the importance of continuity. The existing items object in the API response remains intact to ensure your current implementation doesn't break. However, when multiple groups are configured, the API will now provide a distinct breakdown per item_type.

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New API Endpoint

For those looking to leverage the full power of this update, a new API-endpoint needs to be implemented. This update is already reflected in both our Standard JS Implementation and the Demoshop.