Milestones

Here are the key milestones for a succesful Tweakwise integration:

Milestone 1: kick-off

Our journey begins here! We'll map out our integration plan, complete with a timeline and key milestones to guide us to success.

In the kick off we discuss multiple topics:

• The planning
• The feed
• The implementation
• The configuration and what we need from your side
• How we will train you
• The go live and the steps after the onboarding

This is also your time to ask questions about the feed, implementation or other topics.

Milestone 2: 📊 catalog

Next, we gather all your catalog data and import it into Tweakwise.

In this milestone you have submitted the feed, we can now import the feed into Tweakwise and get started with the onboarding. We need the URL where the feed is located and then we can start.

Milestone 3: 🔨 implementation

With the data ready, we start the actual technical integration using API, JS or 3rd party platform.

The implementation milestone is your time to shine, depending on the implementation you are doing we have documentation available in the Developers section.

Please provide us with a working test/acceptance environment as soon as possible, so we can give constructive feedback as early as possible.

If you have any questions in this phase or about the documentation please let us know.

Milestone 4: ⭐ configuration

Our Tweakwise Onboarding team jumps in to configure your instance, ensuring it performs at its very best.

The Tweakwise Onboarding Specialist will take care of the configuration of your Tweakwise instance. Depending on your level we will configure the relevant modules. This includes the search, filtering, sorting and extra modules if they are included.

Together with your input we will make a great improvement!

Milestone 5: 🧪 training & tuning

Join your Tweakwise Onboarding Specialist to fine-tune the integration. Together, you'll make the necessary adjustments to get everything just right.

This phase contains 2 parts:

1. Training: for the training we have videos and click throughs available for you to watch and get familiar with how Tweakwise works. After that the OS will take you through your instance and go over everything so you are also a real Tweaker!
2. Tuning: for this part we have done the configuration and it has been all set up. We will ask you to do checks and we will also do our checks. Both parties have checked everything and the changes have been made. This way we can guarantee the best results.

Milestone 6: 🚀 live

We've reached the finish line! The integration is complete, and it's time to celebrate your new, optimized setup.

The Onboarding stage is over and you will be placed under the wings of a Customer Success Manager. They will be there for you for questions and giving you advice along your Tweakwise adventure.