To provide insights into the performance of your configuration, power our insights reports and support personalization, we capture key e-commerce events on your platform. These are events such as product views, item clicks, add-to-carts, and purchases.

Installation

The Insights Tag is a lightweight javascript SDK to capture key e-commerce events on your platform. This snippet should be implemented on the frontend of your platform.

Follow the recipe to see implementation details:

🦉

Tweakwise JS + Insights Tag

Open Recipe

Insights (coming soon)

To provide insights into the performance of your configuration and power some of our insights reports, we gather information from key requests.

Click product

To measure how many times an item is clicked, send a itemClick event whenever a user clicks/taps an item. It is crucial for analyzing the performance of builder components.

Property	Value / description
itemId	The unique id of the item
requestId	The id of the linked navigation request. See Identification.

tweakwiseLayer.push({
	event: 'itemClick',
	data: {
		itemId: 'item-id-123',
		requestId: '45fdf-a5401-845d5-596b7-99226-14a43-5bcf'
	}
});

Note: this is only available if a request contains a requestId. To learn more, go to Identification.

Personalization

Customer profiles are built by associating a request or customer with various events. The information gathered from these events is used to create a profile for each customer, enabling us to display personalized product recommendations.

Go to the following topics to learn more about personalization details:

If you want more information about identifying a customer, go to Identification.
In case you want to know more about calucations and retention, go to Profiles.

Purchase

The purchase event tracks the transaction of your customers. It is crucial for analyzing the overall performance of algorithm usage, builder, filter templates and more.

Property	Value / description
profileKey	The profile key identifying the visitor.
productKeys	Array of unique id's of the items in the transaction

tweakwiseLayer.push({
	event: 'purchase',
	data: {
		profileKey: profileKey,
		productKeys: ['ARTICLENUMBER1', 'ARTICLENUMBER2', 'ARTICLENUMBER2']
	}
});

View product

To measure how many times item details are viewed, send a productView event whenever a user views an item’s details screen.

Property	Value / description
profileKey	The profile key identifying the visitor.
productKey	The unique id of the item

tweakwiseLayer.push({
	event: 'productView',
	data: {
		profileKey: profileKey,
		productKey: 'ARTICLENUMBER1'
	}
});

Search

To measure the amount of search queries, send a search event when a user enters a search term, including the term the user has entered.

Property	Value / description
profileKey	The profile key identifying the visitor.
searchTerm	The search term the visitor used to search for products.

tweakwiseLayer.push({
  event: 'search',
	data: {
		profileKey: profileKey,
		searchTerm: 'Jeans'
  }
});

Identification

By request

Every API request returns a unique request identifier. That requestId can be passed to these e-commerce events. In the background, we store the event information and request relation. This enables us to analyze the configuration of builder, filter templates, algorithms and give Actionable Insights.

By profile

Identification by profile, also known as personalization, enables you to create a visitor profile and show products based on the behavior of the customer on your website.

Go to Identification to learn more.